TheSkinnyAI FAQ

Tell us your URL, configure branding, give us a few facts and you are ready to test! When ready to deploy, add one line of script to your site. See the User Guide for the simple setup process.

The most common cause is your site’s Content Security Policy (CSP) blocking the widget script or API calls. Allowlist theskinnyai.com in script and connect sources.

Bot mitigations (e.g., Cloudflare challenges) can block crawls. Our troubleshooting guide shows how to allow legitimate crawler traffic.

If your account belongs to more than one site, you’ll see a tenant switcher in the dashboard. Your selection persists and all tabs reflect the currently selected site. If you have no memberships, dashboard tabs are hidden until you’re added to a site.

The SkinnyAI automatically detects the speaker's language based on their questions. Even if your website is in a single language, TheSkinnyAI automatically adapts and responds in the user's language.

Reference Pages

Troubleshooting

Why TheSkinnyAI? - Industry Guides